Facebook’s new Facebook Messenger Bot is just one of the new applications the social networking giant is introducing to users. Basically, a bot is basically a piece of automatically speaking automated messaging software which utilizes AI to converse naturally with humans. Conversational Bots are not limited to mere text-based chat; instead they can converse through audio as well as video. As such, a Facebook Messenger Bot is how you take this idea to the next level.
In fact, manychat offers a lot of possibilities to businesses. As many chat platforms offer a rich array of media features, you can easily increase your customer service offerings through Messenger Bot by offering live discussion boards, polls, news flashes, along with many more options. This is one particular reason manychat is great for businesses, especially those who are not using social media services but have an internet presence of some kind. It offers a quick and easy means of engaging your customers or simply making connections on a more personal level.
Many businesses that are considering using Messenger Bot as a form of communication are concerned about the impact it may have on their social media marketing campaigns. Bots, in general, are not very good at discriminating between friend requests, friend request replies, messages sent and received, comments made and replies made. Bots can be limited in their ability to sort out friend requests from those that aren’t, or are bombarded with replies to each one. This means you could be missing on a great opportunity for customer service promotion by using Facebook chat bots which integrates with Hootsuite.
On the flip side, if you’re a business owner who is implementing Messenger Bot, you may want to use other apps as a complement to the Facebook Messenger Bots you will be using. There are several Facebook Messenger Bots available, including the ones included with Facebook’s own iPhone and Facebook Android. These are not integrated with Hootsuite, but many owners are finding that by using other apps like these they are able to integrate with their website and streamline their customer service efforts while still promoting their business. There are several Facebook messenger bots that have been released recently that integrate with Twitter and Facebook as well, which offer users a chance to add their social networks to their messaging experience.
Another concern with using automated bots for Facebook chat is whether or not it eliminates the personalization factor altogether. When chatting with friends and family, you can tailor your messages based on who you know best or who seems best as a friend. In this case, the use of a Messenger Bot would seem more disadvantageous. However, Hootsuite has taken care of this issue by providing its customers with an automated bot that allows them to personalize their messages and allow Facebook users to do the same. This way, you can still interact with the bot and those you chat with, but you are assured that you will always come across those you are interested in. If you have an interest in a particular show on television, you can use the Hootsuite bot to schedule a post, so you never miss an episode again!
While it may seem that using facebook messenger bots can take away from the personalization aspect of using Facebook, you should consider a few ways that the new applications can help you. One of the biggest issues that many people have with their current social networking accounts is spam. A person has no control over sending messages to people they do not know and it is difficult to delete unsolicited messages once they are sent. By using an automated bot, you can ensure that messages that appear from unknown people will be promptly deleted before they are wasted.
Hootsuite and Facebook’s other Messenger Bot applications have been useful to businesses working to provide better customer service to their members. The chat bots allow businesses to provide more personalized customer service, as well as be able to chat through problems with other users more easily and quickly. Bots are also more helpful when it comes to performing simpler tasks, such as reporting messages and sending replies to messages. While it is still possible for users to manage their accounts through the regular Facebook interface, the bulk of managing a business’s accounts is now done through these chat bots. Using Bots to perform simple tasks allows them to be an invaluable asset to businesses who are looking for a way to improve customer service while reducing their workload.
Many companies have seen major benefits when using Bots in their marketing campaigns. Since they are automatically sent messages to a user’s inbox, it is easy to stay connected and in touch with your customers without having to spend hours deleting and forwarding messages on regular email. There are a number of different applications, including Facebook’s own, but many people prefer to use the manychat software. Bots have become an integral part of many businesses, especially in the world of online marketing and email marketing. If you want to be even more successful, creating multiple Facebook profiles will allow you to market to several groups at once.